Privacy Policy

Last Updated: July 1, 2026

At Spherrio, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or make a purchase from us. By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you use our website or place an order, we may collect the following information:

Full name
Email address
Mobile phone number
Billing and shipping address
Payment information (processed securely through trusted payment providers)
Order history
Device information, browser type, IP address, and cookies
Any information you voluntarily provide when contacting customer support

How We Use Your Information

We use your information to:

Process and fulfill your orders
Deliver products to your preferred address
Process payments securely
Provide order updates and shipping notifications
Respond to your inquiries and customer support requests
Improve our website, products, and customer experience
Prevent fraud and unauthorized transactions
Comply with applicable legal and regulatory requirements

Payment Security

We do not store your complete debit card, credit card, or banking information on our servers. All payment transactions are processed through secure and trusted third-party payment gateways that use industry-standard encryption and security measures.

Cookies

Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, analyze website traffic, and improve our services. You can manage or disable cookies through your browser settings; however, some website features may not function properly if cookies are disabled.

Information Sharing

We respect your privacy and do not sell, rent, or trade your personal information to third parties.

We may share your information only with trusted service providers when necessary to:

Process payments
Deliver your orders through shipping partners
Provide customer support
Comply with legal obligations or lawful requests from authorities

These service providers are required to protect your information and use it only for the services they provide on our behalf.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure. While no online system is completely secure, we continuously work to maintain appropriate safeguards for your data.

Your Rights

Depending on applicable laws, you may have the right to:

Access the personal information we hold about you
Request corrections to inaccurate information
Request deletion of your personal information, subject to legal obligations
Opt out of receiving promotional emails or marketing communications

To exercise these rights, please contact our customer support team.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. Any updates will be posted on this page with the revised "Last Updated" date. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.