Shipping Policy
At Spherrio, we are committed to delivering your orders quickly, safely, and efficiently. We work with trusted courier partners to ensure your products reach you in excellent condition.
Order Processing
- All orders are processed within 24 hours of successful order confirmation or payment.
- Orders placed on Sundays or public holidays will be processed on the next business day.
- Once your order has been shipped, you will receive a confirmation along with tracking details (where available).
Delivery Time
We aim to deliver all orders within 5- 8 business days from the date of dispatch, depending on your location.
Please note that delivery times are estimates and may occasionally vary due to factors beyond our control, such as weather conditions, courier delays, remote locations, or public holidays.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before you complete your purchase. Any free shipping offers will also be clearly mentioned on our website.
Order Tracking
Once your order has been dispatched, you can track its status using the tracking information provided via email or SMS (where applicable).
Delayed Deliveries
While we make every effort to ensure timely delivery, unforeseen circumstances may occasionally cause delays. If your order has not arrived within the expected delivery timeframe, please contact our customer support team, and we will be happy to assist you.
Incorrect or Damaged Orders
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with your order details and supporting photos. We will review your request and provide an appropriate resolution in accordance with our Return & Refund Policy.
Contact Us
If you have any questions regarding shipping or your order, please contact our customer support team:
Email: spherriosupport@gmail.com
Thank you for shopping with Spherrio. We appreciate your trust and are committed to delivering a smooth and reliable shopping experience.